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Privacy Policy


The person responsible for data processing is:

Daniel Schweighöfer
Heinrich-Wieland-Str. 21
Ingelheim am Rhein

Email: info@schweighoefer-tortechnik.de
Phone: +49 6132 436 846 1

We are pleased that you are interested in our online shop. The protection of your privacy is very important to us. Below we will inform you in detail about how we handle your data.

1. Access data and hosting
You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. All access data is only processed for as long as is necessary to achieve the processing purposes mentioned above.

1.1 Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Service providers from the USA are usually certified under the EU-US Data Privacy Framework (DPF). If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

1.2 Content Delivery Network
In order to shorten loading times, we use a so-called content delivery network (“CDN”) for some of our offers. This service delivers content, e.g. large media files, via regionally distributed servers of external CDN service providers. Access data is therefore processed on the service provider's servers. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with you, please use the contact option described in this data protection declaration.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Service providers from the USA are usually certified under the EU-US Data Privacy Framework (DPF). If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

2. Data processing for contract processing and contact
2.1 Data processing for contract execution
We collect personal data when you voluntarily provide it to us as part of your order or when you contact us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract or to process your contact and you cannot complete the order or send the contact without providing this data. The data collected can be seen from the respective input forms.
We use the data you provide to process the contract and handle your enquiries (including enquiries regarding and processing of any existing warranty and service disruption claims as well as any statutory updating obligations) in accordance with Art. 6 Paragraph 1 Clause 1 Letter b GDPR. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after any tax and commercial retention periods have expired in accordance with Art. 6 Paragraph 1 Clause 1 Letter c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Merchandise management system
We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

2.2 Contact
As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR if you voluntarily provide this data to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

3. Data processing for the purpose of shipping
In order to fulfil the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle shipping for us (drop shipment). These are considered shipping service providers within the meaning of this data protection declaration.

Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR so that they can contact you before delivery for the purpose of notifying or coordinating the delivery.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany

United Parcel Service Deutschland S.à rl & Co. OHG
Görlitzer Strasse 1
41460 Neuss
Germany

Hermes Germany GmbH
Essener Strasse 89
D-22419 Hamburg
Germany

DHL Parcel GmbH
Sträßchensweg 10
53113 Bonn
Germany

BosDynamics
Schabernauseweg 11
6718 XE Ed
GermanyNetherlands

DPD Germany GmbH
Wailandtstrasse 1
63741 Aschaffenburg
Germany

4. Data processing for payment processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing
Depending on the payment method selected, we pass on the data required to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimising our payment processes
If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Art. 6 (1) sentence 1 lit. f GDPR, this serves to protect our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

4.3 Involvement of debt collection service providers
We will pass on your data to a commissioned debt collection service provider Merk: Rechtsanwälte GbR Anja & Hans-Jürgen Merk, Gustav-Pfarrius-Str. 1-3, 55543 Bad Kreuznach, Germany, if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR and to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in the effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

5. Advertising by email
E-mail newsletter with registration, newsletter tracking with separate consent
If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

If you have also given us your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to analyze our newsletter, we will also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following "newsletter data"

the page from which the page was requested (so-called referrer URL),
the date and time of the call,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation
and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

You can unsubscribe from the newsletter tracking at any time by sending a message to the contact option described or via a link provided for this purpose in the newsletter.

The information will be stored as long as you are subscribed to the newsletter.

6. Cookies and other technologies
6.1 General information
In order to make visiting our website more attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protecting privacy on end devices

When you use our online service, we use technologies that are absolutely necessary to provide the telemedia service you have expressly requested. The storage of information in your device or access to information that is already stored in your device does not require your consent.
For functions that are not absolutely necessary, the storage of information on your device or access to information that is already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the relevant settings on your device.

Any downstream data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP addresses, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). In the context of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 Clause 1 Letter f of GDPR.
We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also access the following link: Example: https://www.yourdomain.com/cookie-settings/. If you do not accept cookies, the functionality of our website may be limited.

6.2 Use of the Jimdo Consent Manager Tool to manage consents
We use the Jimdo Consent Manager Tool on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your consent, if required, to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 Paragraph 1 Clause 1 Letter c of GDPR to fulfil our legal obligation pursuant to Art. 7 Paragraph 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The Jimdo Consent Manager Tool is an offer from Jimdo GmbH, Stresemannstrasse 375, 22761 Hamburg, Germany ("Jimdo"). After you submit your cookie declaration on our website, Jimdo's web server stores your IP address, date and time of your declaration, browser information, language and URL from which the declaration was sent, as well as information about your consent behavior. In addition, a cookie is used that contains information about your consent behavior. Your data will be deleted after 365 days unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Service providers from the USA are usually certified under the EU-US Data Privacy Framework (DPF). If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.

6.3 Information on third country transfers (data transfer to third countries)
We use technologies from service providers on our website whose headquarters and/or server locations may be located in third countries outside the EU or EEA. If there is no adequacy decision by the EU Commission for this country, an appropriate level of data protection must be ensured by means of other suitable guarantees.

Suitable guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection rules (Binding Corporate Rules) are generally possible, but require a prior review by the contracting parties as to whether an appropriate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures for this purpose.

We have generally agreed the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree additional guarantees to ensure that adequate data protection is guaranteed in the third countries without an adequacy decision.

Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In these cases, we will ask you, if necessary, as part of the cookie consent, for your consent in accordance with Art. 49 Para. 1 lit. a GDPR to transfer your personal data to a third country.
In particular, there is a risk that local authorities in the third country may not be granted sufficiently restricted access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this and/or that you may not have sufficient legal remedies available to prevent this and/or to take action against such access.

In particular, the following countries are currently among the third countries without an adequacy decision from the EU Commission (example list):

China
Russia
Taiwan
You can find out to which third countries we transfer data in the data protection information for the tool and/or service we use for consent management/Consent Manager Platform (CMP).

Jimdo Tracking
We use the tracking and analysis tool of Jimdo GmbH, Stresemannstrasse 375, 22761 Hamburg, Germany. In accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, this serves to protect our legitimate interests within the framework of a balancing of interests, namely the purposes of a statistical evaluation of your user behavior on our website and to ensure a needs-based, user-friendly design and continuous optimization of our offers.
No cookies are used for Jimdo tracking. Your data (IP address, time of visit, device and browser information) are automatically collected, merged and processed using pseudonymized usage profiles for the purposes shown.
Your data is shortened, saved as a hash value and additionally encrypted with a random value that changes every 24 hours. This prevents any conclusions about the identity of individual users.
The data will not be merged any further.

7. Use of cookies and other technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your options for revoking your consent in the "Cookies and other technologies" section. You can find more information, including the basis of our cooperation with the individual providers, for the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Google services
We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Maps
To visually display geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it. We have no influence on this subsequent data processing.

8. Social-Media
Our online presence on X (formerly: Twitter), Instagram (by Meta), Youtube, Pinterest, LinkedIn, Xing
If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, please refer to the providers' data protection notices linked below. If you still need help with this, you can contact us.

X
is an offering from Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("X"). The information automatically collected by X about your use of our online presence on X is usually transferred to a server of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Pinterest is an offering from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

LinkedIn is an offering from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Until certification by our service providers, the data transfer continues to be based on this basis: standard data protection clauses of the European Commission.

Xing is an offering from New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

9. Contact options and your rights
9.1 Your rights
As a data subject, you have the following rights:

pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or completion of your personal data stored by us;
pursuant to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
to exercise the right to freedom of expression and information;
to fulfill a legal obligation;
for reasons of public interest or
is necessary for the establishment, exercise or defence of legal claims;
pursuant to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
you dispute the accuracy of the data;
the processing is unlawful but you oppose its erasure;
we no longer need the data, but you require it to assert, exercise or defend legal claims or
You have objected to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
pursuant to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.
Right of objection
If we process personal data as described above to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

9.2 Contact options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.