shipping information

General Shipping Information
In the following table you will find shipping options, shipping costs and delivery times.

Important information about shipping to other countries
International shipments may be subject to duties, taxes and other charges that are not included in the total price.

Shipping options | Costs & delivery times

Germany

- 5.90 € (delivery time 1 - 8 working days)

- Garage doors 130.00 € (delivery time 4-5 weeks)

Austria 

- 13.00 € (delivery time 1 - 8 working days)

- Garage doors 230.00 € (delivery time 4-5 weeks)

Luxembourg

- 13.00 € (delivery time 1 - 8 working days)

- Garage doors 105.00 € (delivery time 4-5 weeks)

Countries we ship to
Germany, Austria, Luxembourg*

*excluding islands

Delivery information for gates and doors

Pickup information:
Order and pick up: Order online and pick up the gate personally from our warehouse.

Delivery notice: The delivery notice provided by us after production is provisional and not legally binding. Deviations, e.g. due to traffic volumes or disruptions, do not give rise to claims for complaint.

Requirements for loading gates and doors:

-Please provide your mobile number when ordering
- Please ensure that someone is on site to receive the goods on the scheduled delivery date. If someone is not there, please contact us.
- Our delivery is made with a truck combination of 18 meters in length.
- For unloading with a truck-mounted forklift we need sufficient space around the vehicle.
- Your address must be accessible; consider access roads, tight curves, posts, overhanging trees, etc.

Important points:
- The driver unloads the goods at the address specified when ordering.
- Unloading at other locations is the responsibility of the customer; we are not liable for damage at unsafely chosen unloading locations.
- If there are problems with space for unloading with the truck-mounted forklift, please ensure that there are enough unloading personnel available in advance.

Special cases:
- If your address cannot be reached by truck, please contact us before ordering to ensure optimal delivery and avoid damage.

If you have any further questions or special cases, please do not hesitate to contact us.